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If your new hire is unable to log into Paycom, they may still be in the onboarding process and not been hired yet. Please refer to Paycom, Workable or Sense to see if they have been hired.

If your new hire used the same username (typically their email address) at a prior company that also used Paycom, they will need to create a different username. It’s best practice for candidates to do this during onboarding or after they have been hired as P...

If another employer, or former employee asks for an employment verification form, We use The Work Number at theworknumber.com or 800-367-2884. Right At School's employer code is 20979.

Please reach out to the onboarding team (Email or Workable) and we will update their number and send a new invite.

This could be a connection issue or due to the size of the document. Sometimes the connection may not be good in their area where they are accessing the onboarding which may cause some documents to take longer to load. Please ask the employee to check their si...

Yes, you have the ability to submit a Start Date Change PAF in Paycom.

This may indicate that the employee is a rehire. You can search Paycom to view this employee or review their profile in workable to confirm this. If they are a rehire you will need to submit a rehire PAF.

Before we can hire an employee into Paycom we must first validate that they have a cleared background check. This process will vary from state to state, please reach out to your HR Business Partner if you are unsure of your state's background requirements. We ...

 Please see the steps below on how to view their progress: In Paycom, navigate to the employee tab, hover over “Add New Employee,” and select New Employee Queue. Click on the details button to the right of the screen. You will then see if they have co...