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Corrective Action
2. Schedule Change & Absences (Bi-Weekly Billing)
Audience: Parent Paid Bi-Weekly Billing Email: Schedule Changes & Absences in the RAS Family Portal
4. CA ONLY: Enrolling in Additional Programs & Camps & Switching Between Schools
Audience: CA Schools with E-LOP/ASES Funded Programs Email: Cancellations & Refunds in the RAS Family Portal
4. NO CA: Enrolling in Additional Programs & Camps & Switching Between Schools
Audience: Parent Paid District Paid All Billing Types Email: Cancellations & Refunds in the RAS Family Portal
3. Cancellation & ELOP/ASES Attendance Policy
Audience: CA Schools with E-LOP/ASES Funded Programs Email: Cancellations, Refunds & Attendance in the RAS Family Portal
3. Cancellation & Refund Policy
Audience: Parent Paid All Billing Types Email: Cancellations & Refunds in the RAS Family Portal
2. Schedule Change & Absences (ELOP/ASES)
Audience: CA Schools with E-LOP/ASES Funded Programs Email: Schedule Changes & Absences in the RAS Family Portal
2. Schedule Change & Absences (District Paid)
Audience: District Paid (Non E-LOP/ASES) Email: Schedule Changes & Absences in the RAS Family Portal
2. Schedule Change & Absences (Monthly Billing)
Audience: Parent Paid Monthly Billing Email: Schedule Changes & Absences in the RAS Family Portal
Employee Handbook & Policies
Our Employee Handbook serves as a guideline for Right At School team members. We encourage you to read through it. Please know that the handbook is not intended to cover all possible situations. If you have any specific questions, you can reach out to your d...
Documentation
Benefits FAQ
General Questions Am I eligible for benefits? To be eligible, you have to consistently work 30 hours or more per week. Your eligibility will be measured regularly, and Human Resources will communicate any changes to you. When are my health bene...
New Team Members FAQ
Firstly, welcome new team members! We're so glad that you've made the decision to join us! We know there is a lot to learn when you join a new company. Here are some Frequently Asked Questions that may help you during your onboarding with us. I cannot logi...
Performance Discussion Forms
Personnel Action Forms
Welcome Info Pages
Customer Operations Notes to Field Leaders: The information below will be what is showing on your Welcome Info Page for each school You do not need to send this to your families. They will receive a series of three emails with the information prior to the...
Requesting an Employment Verification
Requesting a Leave of Absence
Conducting the Review of an Incident
**Venn diagram - Incident/Investigation
5. Document Upload Reminder
Audience: All Payment Types All Billing Types Email: Document Upload Reminder