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Corrective Action

*People Leader Resources Performance Management

2. Schedule Change & Absences (Bi-Weekly Billing)

2024 Fall Start Onboarding Email Campaign Registration Before First Day of School

Audience: Parent Paid  Bi-Weekly Billing Email:  Schedule Changes & Absences in the RAS Family Portal

4. CA ONLY: Enrolling in Additional Programs & Camps & Switching Between Schools

2024 Fall Start Onboarding Email Campaign Registration Before First Day of School

Audience: CA Schools with E-LOP/ASES Funded Programs Email:  Cancellations & Refunds in the RAS Family Portal

4. NO CA: Enrolling in Additional Programs & Camps & Switching Between Schools

2024 Fall Start Onboarding Email Campaign Registration Before First Day of School

Audience: Parent Paid  District Paid All Billing Types Email:  Cancellations & Refunds in the RAS Family Portal

3. Cancellation & ELOP/ASES Attendance Policy

2024 Fall Start Onboarding Email Campaign Registration Before First Day of School

Audience: CA Schools with E-LOP/ASES Funded Programs Email:  Cancellations, Refunds & Attendance in the RAS Family Portal

3. Cancellation & Refund Policy

2024 Fall Start Onboarding Email Campaign Registration Before First Day of School

Audience: Parent Paid  All Billing Types Email:  Cancellations & Refunds in the RAS Family Portal

2. Schedule Change & Absences (ELOP/ASES)

2024 Fall Start Onboarding Email Campaign Registration Before First Day of School

Audience: CA Schools with E-LOP/ASES Funded Programs Email:  Schedule Changes & Absences in the RAS Family Portal

2. Schedule Change & Absences (District Paid)

2024 Fall Start Onboarding Email Campaign Registration Before First Day of School

Audience: District Paid (Non E-LOP/ASES) Email:  Schedule Changes & Absences in the RAS Family Portal

2. Schedule Change & Absences (Monthly Billing)

2024 Fall Start Onboarding Email Campaign Registration Before First Day of School

Audience: Parent Paid  Monthly Billing Email:  Schedule Changes & Absences in the RAS Family Portal

Employee Handbook & Policies

Team Member Resources Policies & Procedures

Our Employee Handbook serves as a guideline for Right At School team members. We encourage you to read through it. Please know that the handbook is not intended to cover all possible situations. If you have any specific questions, you can reach out to your d...

handbook
policy
policies

Documentation

*People Leader Resources Responding to Incidents

Benefits FAQ

Team Member Resources Frequently Asked Questions

General Questions Am I eligible for benefits? To be eligible, you have to consistently work 30 hours or more per week. Your eligibility will be measured regularly, and Human Resources will communicate any changes to you. When are my health bene...

benefits
insurance
dental
vision
medical
Blue Cross Blue Shield
401k

New Team Members FAQ

Team Member Resources Frequently Asked Questions

Firstly, welcome new team members! We're so glad that you've made the decision to join us! We know there is a lot to learn when you join a new company. Here are some Frequently Asked Questions that may help you during your onboarding with us. I cannot logi...

password reset
Paycom
new hire
paycheck
paystub

Performance Discussion Forms

*People Leader Resources Team Member Changes

Personnel Action Forms

*People Leader Resources Team Member Changes

Welcome Info Pages

2024 Fall Start Onboarding Email Campaign

Customer Operations Notes to Field Leaders: The information below will be what is showing on your Welcome Info Page for each school You do not need to send this to your families. They will receive a series of three emails with the information prior to the...

Requesting an Employment Verification

Team Member Resources Requesting Support

Requesting a Leave of Absence

Team Member Resources Requesting Support

Conducting the Review of an Incident

*People Leader Resources Responding to Incidents

**Venn diagram - Incident/Investigation

5. Document Upload Reminder

2024 Fall Start Onboarding Email Campaign Registration Before First Day of School

Audience: All Payment Types All Billing Types Email:  Document Upload Reminder